Refund and Returns Policy

Overview

Thanks for purchasing our products (or subscribing to our services) at TreetopConnect.com.

We strive to have one hundred percent (100%) satisfaction with all our clients.  If there is an issue with your order, services, or delivery, email us at support@treetopconnect.com and we will do our best to identify the problem and make it right.

Products

If you order any product from us or from one of our webapps, mobile apps, sales channel, affiliate site, or this site, and your product was not delivered, you will automatically receive a refund if the refund request was made within 14 days of the payment transaction. The product must be identified or found to be in the original location, in transit under delivery possession, or in the client’s possession.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.

After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

Services

If you ordered a service from us or from one of our webapps, mobile apps, sales channel, affiliate site, or this site, there is no refund or return. Consultation and confirmations are provided in advance, service delivery is automatic, and receipt of service is controlled by the client, customer, or buyer.

In General

All products purchased in this store are immediately delivered to the customer. All digital or download products sales are final and there are no refunds on services outside of the 3 day cancellation window.

If you have any additional questions or would like to request a refund, feel free to contact us at support@treetopconnect.com.